His first act was to tear down the sign over the door of the building and to throw out the paper’s old masthead. The Gazette became the New York Banner. His friends objected. “Publishers don’t change the name of a paper,” they told him. “This one does,” he said.
The first campaign of the Banner was an appeal for money for a charitable cause. Displayed side by side, with an equal amount of space, the Banner ran two stories: one about a struggling young scientist, starving in a garret, working on a great invention; the other about a chambermaid, the sweetheart of an executed murderer, awaiting the birth of her illegitimate child. One story was illustrated with scientific diagrams; the other–with the picture of a loose-mouthed girl wearing a tragic expression and disarranged clothes. The Banner asked its readers to help both these unfortunates. It received nine dollars and forty-five cents for the young scientist; it received one thousand and seventy-seven dollars for the unwed mother. Gail Wynand called a meeting of his staff. He put down on the table the paper carrying both stories and the money collected for both funds. “Is there anyone here who doesn’t understand?” he asked. No one answered. He said: “Now you all know the kind of paper the Banner is to be.”
The publishers of his time took pride in stamping their individual personalities upon their newspapers. Gail Wynand delivered his paper, body and soul, to the mob. The Banner assumed the appearance of a circus poster in body, of a circus performance in soul. It accepted the same goal–to stun, to amuse and to collect admission. It bore the imprint, not of one, but of a million men. “Men differ in their virtues, if any,” said Gail Wynand, explaining his policy, “but they are alike in their vices.” He added, looking straight into the questioner’s eyes: “I am serving that which exists on this earth in greatest quantity. I am representing the majority–surely an act of virtue?”
The public asked for crime, scandal and sentiment. Gail Wynand provided it. He gave people what they wanted, plus a justification for indulging the tastes of which they had been ashamed. The Banner presented murder, arson, rape, corruption–with an appropriate moral against each. There were three columns of details to one stick of moral. “If you make people perform a noble duty, it bores them,” said Wynand. “If you make them indulge themselves, it shames them. But combine the two–and you’ve got them.” He ran stories about fallen girls, society divorces, foundling asylums, red-light districts, charity hospitals. “Sex first,” said Wynand. “Tears second. Make them itch and make them cry–and you’ve got them.”
The Banner led great, brave crusades–on issues that had no opposition. It exposed politicians–one step ahead of the Grand Jury; it attacked monopolies–in the name of the downtrodden; it mocked the rich and the successful–in the manner of those who could never be either. It overstressed the glamour of society–and presented society news with a subtle sneer. This gave the man on the street two satisfactions: that of entering illustrious drawing rooms and that of not wiping his feet on the threshold. The Banner was permitted to strain truth, taste and credibility, but not its readers’ brain power. Its enormous headlines, glaring pictures and oversimplified text hit the senses and entered men’s consciousness without any necessity for an intermediary process of reason, like food shot through the rectum, requiring no digestion.
“News,” Gail Wynand told his staff, “is that which will create the greatest excitement among the greatest number. The thing that will knock them silly. The sillier the better, provided there’s enough of them.”
One day he brought into the office a man he had picked off the street. It was an ordinary man, neither well-dressed nor shabby, neither tall nor short, neither dark nor quite blond; he had the kind of face one could not remember even while looking at it. He was frightening by being so totally undifferentiated; he lacked even the positive distinction of a half-wit. Wynand took him through the building, introduced him to every member of the staff and let him go. Then Wynand called his staff together and told them: “When in doubt about your work, remember that man’s face. You’re writing for him.”
“But, Mr. Wynand,” said a young editor, “one can’t remember his face.”
“That’s the point,” said Wynand.
When the name of Gail Wynand became a threat in the publishing world, a group of newspaper owners took him aside–at a city charity affair which all had to attend–and reproached him for what they called his debasement of the public taste. “It is not my function,” said Wynand, “to help people preserve a self-respect they haven’t got. You give them what they profess to like in public. I give them what they really like. Honesty is the best policy, gentlemen, though not quite in the sense you were taught to believe.”
It was impossible for Wynand not to do a job well. Whatever his aim, his means were superlative. All the drive, the force, the will barred from the pages of his paper went into its making. An exceptional talent was burned prodigally to achieve perfection in the unexceptional. A new religious faith could have been founded on the energy of spirit which he spent upon collecting lurid stories and smearing them across sheets of paper.
The Banner was always first with the news. When an earthquake occurred in South America and no communications came from the stricken area, Wynand chartered a liner, sent a crew down to the scene and had extras on the streets of New York days ahead of his competitors, extras with drawings that represented flames, chasms and crushed bodies. When an S.O.S. was received from a ship sinking in a storm off the Atlantic coast, Wynand himself sped to the scene with his crew, ahead of the Coast Guard; Wynand directed the rescue and brought back an exclusive story with photographs of himself climbing a ladder over raging waves, a baby in his arms. When a Canadian village was cut off from the world by an avalanche, it was the Banner that sent a balloon to drop food and Bibles to the inhabitants. When a coal-mining community was paralyzed by a strike, the Banner opened soup-kitchens and printed tragic stories on the perils confronting the miners’ pretty daughters under the pressure of poverty. When a kitten got trapped on the top of a pole, it was rescued by a Banner photographer.
“When there’s no news, make it,” was Wynand’s order. A lunatic escaped from a state institution for the insane. After days of terror for miles around–terror fed by the Banner’s dire predictions and its indignation at the inefficiency of the local police–he was captured by a reporter of the Banner. The lunatic recovered miraculously two weeks after his capture, was released, and sold to the Banner an expose of the ill-treatment he had suffered at the institution. It led to sweeping reforms. Afterward, some people said that the lunatic had worked on the Banner before his commitment. It could never be proved.
A fire broke out in a sweatshop employing thirty young girls. Two of them perished in the disaster. Mary Watson, one of the survivors, gave the Banner an exclusive story about the exploitation they had suffered. It led to a crusade against sweatshops, headed by the best women of the city. The origin of the fire was never discovered. It was whispered that Mary Watson had once been Evelyn Drake who wrote for the Banner. It could not be proved.
In the first years of the Banner’s existence Gail Wynand spent more nights on his office couch than in his bedroom. The effort he demanded of his employees was hard to perform; the effort he demanded of himself was hard to believe. He drove them like an army; he drove himself like a slave. He paid them well; he got nothing but his rent and meals. He lived in a furnished room at the time when his best reporters lived in suites at expensive hotels. He spent money faster than it came in–and he spent it all on the Banner. The paper was like a luxurious mistress whose every need was satisfied without inquiry about the price.
The Banner was first to get the newest typographical equipment. The Banner was last to get the best newspapermen–last, because it kept them. Wynand raided his competitors’ city rooms; nobody could meet the salaries he offered. His procedure evolved into a simple formula. When a newspaperman received an invitation to call on Wynand, he took it as an insult to his journalistic integrity, but he came to the appointment. He came, prepared to deliver a set of offensive conditions on which he would accept the job, if at all. Wynand began the interview by stating the salary he would pay. Then he added: “You might wish, of course, to discuss other conditions–” and seeing the swallowing movement in the man’s throat, concluded: “No? Fine. Report to me on Monday.”