She took her copy of the tape, and walked out of the room.
NORTON QA
11:50 a.m.
Frustrated and angry, Casey stormed into her office at QA. An elderly woman was waiting for her. She introduced herself as Martha Gershon, in “media training.” In person, she looked like a kindly grandmother: gray hair, tied up in a bun, and a beige, high-necked dress.
Casey said, “I’m sorry, I’m very busy. I know Marder asked you to see me, but I’m afraid that—”
“Oh, I realize how busy you are,” Martha Gershon said. Her voice was calm, reassuring. “You don’t have time for me, especially today. And you don’t really want to see me, do you? Because you don’t much care for John Marder.”
Casey paused.
She looked again at this pleasant lady, standing there in her office, smiling.
“You must feel you’ve been manipulated by Mr. Marder. I understand. Now that I’ve met him, I must say I don’t get a strong feeling of integrity from him. Do you?”
“No,” Casey said.
“And I don’t think he likes women much,” Gershon continued. “And I suspect he’s arranged for you to speak to the television cameras, in the hope that you would fail. Gosh, I’d hate to see that happen.”
Casey stared at her. “Please sit down,” she said.
“Thank you, dear.” The woman sat on the couch, her beige dress billowing around her. She folded her hands neatly in her lap. She remained utterly calm. “I won’t take long,” she said.
“But perhaps you’d be more comfortable if you sat down, too.”
Casey sat down.
“There’s just a few things I’d like to remind you of,” Gershon said, “before your interview. You know you’ll be speaking to Martin Reardon.”
“No, I didn’t.”
“Yes,” she said, “which means you’ll be dealing with his distinctive interviewing style. That will make it easier.”
“I hope you’re right.”
“I am, dear,” she said. “Are you comfortable now?”
“I think so.”
“I’d like to see you sit back in your chair. There you go. Sit back. When you lean forward you appear too eager, and your body gets tense. Sit back, so you can take in what is said to you, and be relaxed. You might want to do that in the interview. Sit back, I mean. And be relaxed.”
“All right,” Casey said, sitting back.
“Relaxed now?”
“I think so,” Casey said.
“Do you clasp your hands together like that on the desk, usually? I’d like to see what happens if you place your hands apart. Yes. Rest them on the desk, just like you’re doing. If you close your hands, it makes you tense. It’s so much better when you just stay open. Good. Does that feel natural?”
“I guess so.”
“You must be under great strain now,” Gershon said, clucking sympathetically. “But I’ve known Martin Reardon since he was a young reporter. Cronkite disliked him. Thought Martin was cocky and insubstantial. I fear that assessment has proved accurate. Martin is all tricks and no substance. He’s not going to give you any trouble, Katharine. Not a woman of your intelligence. You’ll have no trouble at all.”
Casey said, “You’re making me feel wonderful.”
“I’m just telling you how it is,” Gershon said lightly. “The most important thing to remember with Reardon is that you know more than he does. You’ve worked in this business for years. Reardon has literally just arrived. He probably flew in this morning, and he will fly out again tonight. He’s bright, facile, and a quick study, but he does not have your depth of knowledge. Remember that: you know more than he does.”
“Okay,” Casey said.
“Now, because Reardon has almost no information at his disposal, his chief skill is manipulating the information you give him. Reardon has a reputation as a hatchet man, but if you watch how he behaves, he’s actually a one-trick performer. And this is his trick. He gets you to agree with a series of statements, so you are nodding, yes, yes—and then he hits you with something out of left field. Reardon’s done that his whole life. It’s amazing people haven’t caught on.
“He’ll say, You’re a woman. Yes. You live in California. Yes. You have a good job. Yes. You enjoy life. Yes. So why did you steal the money? And you’ve been nodding along, and suddenly you’re flustered, you’re off-balance—and he’s got a reaction he can use.
“Remember, all he wants is that one-sentence reaction. If he doesn’t get it, he’ll double back, and ask the question another way. He may return to a subject again and again. If he keeps raising a particular topic, you’ll know he hasn’t gotten what he wants.”
“Okay.”
“Martin has another trick. He will make a provocative statement, and then pause, waiting for you to fill the vacuum. He’ll say, Casey, you make airplanes, so you must know the planes are unsafe … And wait for you to answer. But notice he hasn’t actually asked a question.”
Casey nodded.
“Or he will repeat what you say, in a tone of disbelief.”
“I understand,” Casey said.
“You understand!” Gershon said, surprised, raising her eyebrows. It was a pretty good imitation of Reardon. “You see what I mean. You will be goaded to defend yourself. But you don’t have to. If Martin doesn’t ask a question, you needn’t say anything.”
Casey nodded. Not saying anything.
“Very good.” Gershon smiled. “You’ll do just fine. Just remember to take all the time you want. The interview is taped, so they’ll cut out any pauses. If you don’t understand a question, ask him to clarify it. Martin is extremely good at asking vague questions that provoke specific answers. Remember: he doesn’t really know what he’s talking about. He’s just here for the day.”
“I understand,” Casey said.
“Now. If you’re comfortable looking at him, do that. If you’re not, you might choose a point somewhere near his head, like the corner of a chair, or a picture on the wall behind him. And focus on that instead. The camera won’t be able to tell you’re not really looking at him. Just do whatever you need to do to keep your concentration.”
Casey tried it, looking just past Gershon’s ear.
“That’s good,” Gershon said. “You’ll do fine. There’s only one more thing I can tell you, Katherine. You work in a complex business. If you try to explain that complexity to Martin, you’ll be frustrated. You’ll feel he isn’t interested. He’ll probably cut you off. Because he isn’t interested. A lot of people complain that television lacks focus. But that’s the nature of the medium. Television’s not about information at all. Information is active, engaging. Television is passive. Information is disinterested, objective. Television is emotional. It’s entertainment. Whatever he says, however he acts, in truth Martin has absolutely no interest in you, or your company, or your airplanes. He’s paid to exercise his one reliable talent: provoking people, getting them to make an emotional outburst, to lose their temper, to say something outrageous. He doesn’t really want to know about airplanes. He wants a media moment. If you understand that, you can deal with him.”
And she smiled, her grandmotherly smile. “I know you’ll do just fine, Casey.”
Casey said, “Will you be there? At the interview?’ “Oh no,” Gershon said, smiling. “Martin and I have a long history. We don’t much care for each other. On the rare occasions we find ourselves in the same location, I’m afraid we tend to spit.”
ADMINISTRATION
1:00 P.M.
John Marder was sitting at his desk, arranging the documents—props—for Casey to use in her interview. He wanted them complete, and he wanted them in order. First, the parts record for the counterfeit thruster cowl on the number-two engine. Finding that part had been a stroke of luck. Kenny Burne, for all his bluster, had done something right. A thruster cowl was a big-bone part, something everybody could relate to. And it was definitely counterfeit. Pratt and Whitney would scream when they saw it: the famous eagle on their logo had been printed backward. More important, the presence of a counterfeit part could throw the entire story in that direction, and it would take the heat off—
His private phone rang.
He picked it up. “Marder.”
He heard the hissing crackle of a satellite phone. Hal Edgarton, calling from the company jet on his way to Hong Kong. Edgarton said, “Has it happened yet?”
“Not yet, Hal. Another hour.”
“Call me, as soon as it’s over.”
“I will, Hal.”
“And it better be good news,” Edgarton said, and he hung up.
BURBANK
1:15P.M.
Jennifer was fretting. She had had to leave Marty alone for a while. And it was never a good idea to leave Marty alone during a shoot: he was a restless, high-energy guy, and he needed constant attention. Someone had to hold his hand and fuss over him. Marty was like all the on-camera talent at Newsline—they might once have been reporters, but now they were actors, and they had all the traits of actors. Self-centered, vain, demanding. They were a pain in the ass, is what they were.