“Chemistry. He wants to go into materials chemistry. Apparently it’s going to be a big field.”
“I’ve heard that.”
“Half the time I don’t know what he’s talking about. It’s funny, when your child knows more than you do.”
He nodded, trying to think of something else to ask her. It wasn’t easy: although he had sat in meetings with Kaplan for years, he knew little about her personally. She was married to a professor at San Jose State, a jovial chubby man with a mustache, who taught economics. When they were together, he did all the talking while Stephanie stood silently by. She was a tall, bony, awkward woman who seemed resigned to her lack of social graces. She was said to be a very good golfer-at least, good enough that Garvin wouldn’t play her anymore. No one who knew her was surprised that she had made the error of beating Garvin too often; wags said that she wasn’t enough of a loser to be promoted.
Garvin didn’t really like her, but he would never think of letting her go. Colorless, humorless, and tireless, her dedication to the company was legendary; she worked late every night and came in most weekends. When she had had a bout of cancer a few years back, she refused to take even a single day off. Apparently she was cured of the cancer; at least, Sanders hadn’t heard anything more about it. But the episode seemed to have increased Kaplan’s relentless focus on her impersonal domain, figures and spreadsheets, and heightened her natural inclination to work behind the scenes. More than one manager had come to work in the morning, only to find a pet project killed by the Stealth Bomber, with no lingering trace of how or why it had happened. Thus her tendency to remain aloof in social situations was more than a reflection of her own discomfort; it was also a reminder of the power she wielded within the company, and how she wielded it. In her own way, she was mysterious-and potentially dangerous.
While he was trying to think of something to say, Kaplan leaned toward him confidentially and lowered her voice, “In the meeting this morning, Tom, I didn’t really feel I could say anything. But I hope you’re okay. About this new reorganization.”
Sanders concealed his surprise. In twelve years, Kaplan had never said anything so directly personal to him. He wondered why she would do so now. He was instantly wary, unsure of how to respond.
“Well, it was a shock,” he said.
She looked at him with a steady gaze. “It was a shock to many of us,” she said quietly. “There was an uproar in Cupertino. A lot of people questioned Garvin’s judgment.”
Sanders frowned. Kaplan never said anything even obliquely critical of Garvin. Never. But now this. Was she testing him? He said nothing, and poked at his food.
“I can imagine you’re uneasy about the new appointment.”
“Only because it was so unexpected. It seemed to come out of the blue.”
Kaplan looked at him oddly for a moment, as if he had disappointed her. Then she nodded. “It’s always that way with mergers,” she said. Her tone was more open, less confidential. “I was at CompuSoft when it merged with Symantec, and it was exactly the same: last-minute announcements, switches in the organization charts. Jobs promised, jobs lost. Everybody up in the air for weeks. It’s not easy to bring two organizations together-especially these two. There are big differences in corporate cultures. Garvin has to make them comfortable.” She gestured toward the end of the table where Garvin was sitting. `Just look at them,” she said. “All the Conley people are wearing suits. Nobody in our company wears suits, except lawyers.”
“They’re East Coast,” Sanders said.
“But it goes deeper than that. Conley-White likes to present itself as a diversified communications company, but it’s really not so grand. Its primary business is textbooks. That’s a lucrative business, but you’re selling to school boards in Texas and Ohio and Tennessee. Many of them are deeply conservative. So Conley’s conservative, by instinct and experience. They want this merger because they need to acquire a high-tech capacity going into the next century. But they can’t get used to the idea of a very young company, where the employees work in T-shirts and jeans, and everybody goes by first names. They’re in shock. Besides,” Kaplan added, lowering her voice again, “there are internal divisions within Conley-White. Garvin has to deal with that, too.”
“What internal divisions?”
She nodded toward the head of the table. “You may have noticed that their CEO isn’t here. The big man hasn’t honored us with his presence. He won’t show up until the end of the week. For now, he’s only sent his minions. Their highest-ranking officer is Ed Nichols, the CFO.”
Sanders glanced over at the suspicious, sharp-faced man he had met earlier. Kaplan said, “Nichols doesn’t want to buy this company. He thinks we’re overpriced and underpowered. Last year, he tried to form a strategic alliance with Microsoft, but Gates blew him off. Then Nichols tried to buy InterDisk, but that fell through: too many problems, and InterDisk had that bad publicity about the fired employee. So they ended up with us. But Ed isn’t happy about where he landed.”
“He certainly doesn’t look happy,” Sanders said.
“The main reason is he hates the Conley kid.”
Seated beside Nichols was John Conley, the bespectacled young lawyer in his twenties. Distinctly younger than anyone around him, Conley was speaking energetically, jabbing his fork in the air as he made a point to Nichols.
“Ed Nichols thinks Conley’s an asshole.”
“But Conley’s only a vice president,” Sanders said. “He can’t have that much power.”
Kaplan shook her head. “He’s the heir, remember?”
“So? What does that mean? His grandfather’s picture is on some boardroom wall?”
“Conley owns four percent of C-W stock, and controls another twenty-six percent still held by the family or vested in trusts controlled by the family. John Conley has the largest voting block of Conley-White stock.”
“And John Conley wants the deal?”
“Yes.” Kaplan nodded. “Conley handpicked our company to acquire. And he’s going forward fast, with the help of his friends like Jim Daly at Goldman, Sachs. Daly’s very smart, but investment bankers always have big fees riding on a merger. They’ll do their due diligence, I’m not saying they won’t. But it’d take a lot to get them to back out of the deal now.”
“Uh-huh.”
“So Nichols feels he’s lost control of the acquisition, and he’s being rushed into a deal that’s a lot richer than it should be. Nichols doesn’t see why C-W should make us all wealthy. He’d pull out of this deal if he could-if only to screw Conley.”
“But Conley’s driving this deal.”
“Yes. And Conley’s abrasive. Ile likes to make little speeches about youth versus age, the coming digital era, a young vision for the future. It enrages Nichols. Ed Nichols feels he’s doubled the net worth of the company in a decade, and now this little twerp is giving him lectures.”
“And how does Meredith fit in?”
Kaplan hesitated. “Meredith is suitable.”
“Meaning what?”
“She’s Eastern. She grew up in Connecticut and went to Vassar. The Conley people like that. They’re comfortable with that.”
“That’s all? She has the right accent?”
“You didn’t hear it from me,” Kaplan said. “But I think they also see her as weak. They think they can control her once the merger is completed.”
“And Garvin’s going along with that?”
Kaplan shrugged. “Bob’s a realist,” she said. “He needs capitalization. He’s built his company skillfully, but we’re going to require massive infusions of cash for the next phase, when we go head-to-head with Sony and Philips in product development. Conley-White’s textbook operation is a cash cow. Bob looks at them and sees green-and he’s inclined to do what they want, to get their money.”
“And of course, Bob likes Meredith.”
“Yes. That’s true. Bob likes her.”
Sanders waited while she poked at her food for a while. “And you, Stephanie? What do you think?”
Kaplan shrugged. “She’s able.”
“Able but weak?”
“No.” Kaplan shook her head. “Meredith has ability. That’s not in question. But I’m concerned about her experience. She’s not as seasoned as she might be. She’s being put in charge of four major technical units that are expected to grow rapidly. I just hope she’s up to it.”
There was the clink of a spoon on a glass, and Garvin stepped to the front of the room. “Even though you’re still eating dessert, let’s get started, so we can finish by two o’clock,” he said. “Let me remind you of the new timetable. Assuming everything continues as planned, we expect to make the formal announcement of the acquisition at a press conference here on Friday noon. And now, let me introduce our new associates from Conley-White . . .”
As Garvin named the C-W people, and they stood up around the table, Kaplan leaned over and whispered to Tom, “This is all fluff and feathers. The real reason for this lunch is you-know-who.”
“. . . and finally,” Garvin said, “let me introduce someone that many of you know, but some of you do not, the new Vice President for Advanced Operations and Planning, Meredith Johnson.”
There was scattered, brief applause as Johnson got up from her seat and walked to a podium at the front of the room. In her dark blue suit, she looked the model of corporate correctness, but she was strikingly beautiful. At the podium, she put on horn-rimmed glasses and lowered the conference room lights.
“Bob has asked me to review the way the new structure will work,” she said, “and to say something about what we see happening in the coming months.” She bent over the podium, where a computer was set up for presentations. “Now, if I can just work this thing . . . let me see . . .”
In the darkened room, Don Cherry caught Sanders’s eye and shook his head slowly.
“Ali, okay, here we are,” Johnson said, at the podium. The screen behind her came to life. Animated images generated by the computer were projected onto the screen. The first image showed a red heart, which broke into four pieces. “The heart of DigiCom has always been its Advanced Products Group, which consists of four separate divisions as you see here. But as all information throughout the world becomes digital, these divisions will inevitably merge.” On the screen, the pieces of the heart slid back together, and the heart transformed itself into a spinning globe. It began to throw off products. “For the customer in the near future, armed with cellular phone, built-in fax modem, and handheld computer or PDA, it will be increasingly irrelevant where in the world he or she is and where the information is coming from. We are talking about the true globalization of information, and this implies an array of new products for our major markets in business and education.” The globe expanded and dissolved, became classrooms on all continents, students at desks. “In particular, education will be a growing focus of this company as technology moves from print to digital displays to virtual environments. Now, let’s review exactly what this means, and where I see it taking us.”
And she proceeded to do it all-hypermedia, embedded video, authoring systems, work-group structures, academic sourcing, customer acceptance. She moved on to the cost structures-projected research outlays and revenues, five-year goals, offshore variables. Then to major product challenges-quality control, user feedback, shorter development cycles.
Meredith Johnson’s presentation was flawless, the images blending and flowing across the screen, her voice confident, no hesitation, no pauses. As she continued, the room became quiet, the atmosphere distinctly respectful.
“Although this is not the time to go into technical matters,” she said, “I want to mention that new CD-drive seek times under a hundred milliseconds, combined with new compression algorithms, should shift the industry standard for CD to fullres digitized video at sixty fields per second. And we are talking about platformindependent RISC processors supported by 3z-bit color active-matrix displays and portable hard copy at 12oo DPI and wireless networking in both LAN and WAN configurations. Combine that with an autonomously generated virtual database especially when ROM-based software agents for object definition and classification are in place and I think we can agree we are looking at prospects for a very exciting future.”
Sanders saw that Don Cherry’s mouth was hanging open. Sanders leaned over to Kaplan. “Sounds like she knows her stuff.”
“Yes,” Kaplan said, nodding. “The demo queen. She started out doing demos. Appearance has always been her strongest point.” Sanders glanced at Kaplan; she looked away.
But then the speech ended. There was applause as the lights came up, and Johnson went back to her seat. The room broke up, people heading back to work. Johnson left Garvin, and went directly to Don Cherry, said a few words to him. Cherry smiled: the charmed geek. Then Meredith went across the room to Mary Anne, spoke briefly to her, and then to Mark Lewyn.
“She’s smart,” Kaplan said, watching her, “touching base with all the division heads especially since she didn’t name them in her speech.”
Sanders frowned. “You think that’s significant?”
“Only if she’s planning to make changes.”
“Phil said she wasn’t going to.”
“But you never know, do you?” Kaplan said, standing up, dropping her napkin on the table. “I’ve got to go-and it looks like you’re next on her list.”
Kaplan moved discreetly away as Meredith came up to Sanders. She was smiling. “I wanted to apologize, Tom,” Meredith said, “for not mentioning your name and the names of the other division heads in my presentation. I don’t want anybody to get the wrong idea. It’s just that Bob asked me to keep it short.”
“Well,” Sanders said, “it looks like you won everybody over. The reaction was very favorable.”
“I hope so. Listen,” she said, putting her hand on his arm, “we’ve got a slew of due diligence sessions tomorrow. I’ve been asking all the heads to meet with me today, if they can. I wonder if you’re free to come to my office at the end of the day for a drink. We can go over things, and maybe catch up on old times, too.”
“Sure,” he said. He felt the warmth of her hand on his arm. She didn’t take it away.
“They’ve given me an office on the fifth floor, and with any luck there should be furniture in by later today. Six o’clock work for you?”
“Fine,” he said.
She smiled. “You still partial to dry chardonnay?”
Despite himself, he was flattered that she remembered. He smiled, “Yes, I still am.”
“I’ll see if I can get one. And we’ll go over some of the immediate problems, like that hundred-millisecond drive.”
“Okay, fine. About that drive-”
“I know,” she said, her voice lower. “We’ll deal with it.” Behind her, the Conley-White executives were coming up. “Let’s talk tonight.”
“Good.”
“See you then, Tom.”
“See you then.”
A the meeting broke up, Mark Lewyn drifted over to him. “So, let’s hear it: what’d she say to you?”
“Meredith?”
“No, the Stealthy One. Kaplan was bending your ear all during lunch. What’s up?”
Sanders shrugged. “Oh, you know. Just small talk.”
“Come on. Stephanie doesn’t do small talk. She doesn’t know how. And Stephanie talked more to you than I’ve seen her talk in years.”
Sanders was surprised to see how anxious Lewyn was. “Actually,” he said, “we talked mostly about her son. He’s a freshman at the university.”
But Lewyn wasn’t buying it. He frowned and said, “She’s up to something, isn’t she. She never talks without a reason. Is it about me? I know she’s critical of the design team. She thinks we’re wasteful. I’ve told her many times that it’s not true-”
“Mark,” Sanders said. “Your name didn’t even come up. Honest.”
To change the subject, Sanders asked, “What’d you think of Johnson? Pretty strong presentation, I thought.”
“Yes. She’s impressive. There was only one thing that bothered me,” Lewyn said. He was still frowning, still uneasy. “Isn’t she supposed to be a late-breaking curve, forced on us by management at Conley?”
“That’s what I heard. Why?”
“Her presentation. To put together a graphic presentation like that takes two weeks, at a minimum,” Lewyn said. “In my design group, I get the designers on it a month in advance, then we run it through for timing, then say a week for revisions and re-do’s, then another week while they transfer to a drive. And that’s my own in-house group, working fast. For an executive, it’d take longer. They pawn it off on some assistant, who tries to make it for them. Then the executive looks at it, wants it all done over again. And it takes more time. So if this was her presentation, I’d say she’s known about her new job for a while. Months.”
Sanders frowned.
“As usual,” Lewyn said, “the poor bastards in the trenches are the last to know. I just wonder what else we don’t know.”
Sanders was back at his office by 2:15. He called his wife to tell her he would be home late, that he had a meeting at six.
“What’s happening over there?” Susan said. “I got a call from Adele Lewyn. She says Garvin’s screwing everybody, and they’re changing the organization around.”
“I don’t know yet,” he said cautiously. Cindy had just walked in the room.
“Are you still getting a promotion?”
“Basically,” he said, “the answer is no.”
“I can’t believe it,” Susan said. “Tom, I’m sorry. Are you okay? Are you upset?”
“I would say so, yes.”
“Can’t talk?”