Baschab J., Piot J. – The professional services firm. Bible

Before founding McCrory & McDowell, Mike worked in the international division of a large international accounting firm. He holds a BS from Indiana State University and is licensed as a CPA in Pennsylvania. Mike is a member of the National Association of Certified Valuation Analysts and has been qualified as a facilitator through the Institute of Cultural Affairs. He has published a number of articles on the strategic management of professional firms.

SCOTT M. MCELHANEY is a partner at Jackson Walker LLP, a Dallas, Texas, law firm, where he practices commercial litigation and employment law. He has handled a wide range of cases in state and federal trial and ap-pellate courts. He has significant experience in employment discrimination, FLSA, and ERISA litigation; trade secret misappropriation claims; noncompetition agreement injunction proceedings; fraud and breach of fiduciary duty cases; defamation cases; and copyright infringement claims.

Scott is also an instructor at the Southern Methodist University Dedman School of Law, where he teaches employment law and has taught legal research and writing.

Scott received his bachelor ’s degree, summa cum laude, from Dartmouth College and his JD, cum laude, from Harvard Law School. Prior to entering private practice, he was a law clerk to Chief Judge Barefoot Sanders, U.S.

District Court for the Northern District of Texas, and to Judge Irving Gold-berg, U.S. Court of Appeals for the Fifth Circuit.

JEFFERY B. NEMY is a senior vice president at The Interpublic Group of Companies, one of the largest marketing communications companies in the world. Interpublic provides advertising, public relations, and other marketing

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About the Authors

services globally through its network of over 40,000 employees in approximately 130 countries. Prior to transferring within the company to his role in developing a new global IT shared services organization, he served as senior vice-president, regional finance director for the San Francisco office of Foote, Cone & Belding, one of the largest advertising agencies on the West Coast, with approximately $1 billion in billings and over 400 employees. Previously, he was director of financial services during the startup phase at Nex-tel Communications where he led the development of the company’s

financial planning and reporting systems. Prior to that, he was responsible for managing the financial planning and analysis functions for Chronicle Broadcasting Company. For the first decade of his career, he worked as a management consultant at both Arthur Young and Price Waterhouse and provided valuation analysis services while working for a boutique M&A advisory firm. He received his MBA from the University of Santa Clara and completed his undergraduate work in business administration and economics at California State University, Chico. He is a CPA in California.

K. TODD PHILLIPS is a founding partner of Wick Phillips, LLP, a Dallas-based law firm focused on providing its clients with innovative solutions to a wide variety of commercial disputes. From counseling clients on potential litigation issues, to aggressively and creatively litigating complex disputes, Wick Phillips, LLP is committed to providing the highest level of service throughout all phases of the dispute resolution process.

Todd was born in Anchorage, Alaska, and was raised in Laguna Niguel, California. Todd earned his BA degree with honors from Michigan State University and a law degree from Southern Methodist University School of Law.

After graduating from Southern Methodist University, Todd began his career as an associate in the business litigation section at Haynes and Boone, LLP. Thereafter, Todd was employed as an associate in the litigation department of Weil, Gotshal & Manges, LLP, which was recently recognized as one of the nation’s top litigation departments by The American Lawyer. Todd is admitted to practice in the State of Texas.

JOHN J. REDDISH is founder and president of Advent Management International, Limited. John and his associates work with, and speak to, leaders who want to master growth, transition, and succession.

Prior to starting his own consulting practice in 1978, John served as vice president of the Presidents Association (PA) of the American Management Association. From 1971 to 1976, he was president and director of client services at RA Group, an advertising and public relations agency. John has also been associated with the New York State Nurses Association, IBM Corporation, Edison Electric Institute, and the Civil Service Employees Association.

John is a member of the National Speakers Association, the American Arbitration Association panel of arbitrators, and the Pennsylvania Business

About the Authors

xxi

Brokers Association. He has written and spoken widely and is the author of the audiocassette program, “New Techniques for Motivation and Discipline”

(Dible, 1983). He holds a bachelor ’s degree in communications from Fordham University and a master ’s degree in administration from West Chester University. He has also taught management classes for several universities and training organizations, including Penn State University, Boston University, Texas Tech University, AMA International, INC Seminars, and others. John is a Certified Management Consultant.

LESLIE REISNER is a professional lecturer and clinical psychologist in private practice in Los Angeles and Newport Beach, California. Leslie received her BS degree in human development from Cornell University, her MS degree in experimental psychology from Villanova University, and both her MA degree and doctorate degree in clinical psychology from Hofstra University. She received her clinical training at the Institute for Rational-Emotive Behavior Therapy (REBT) in New York City, under the direct supervision of Dr. Albert Ellis, the founder of REBT.

Leslie is one of the West Coast’s leading experts in REBT, a form of brief cognitive-behavioral psychotherapy that focuses on the present behaviors that can sabotage a fuller experience of life. Instead of focusing on what can’t be changed (the past), Leslie teaches effective, present-day strategies to problem solving, relating to others, and personal self-enhancement. She has lectured and leads numerous workshops nationwide on stress management, increasing motivation, overcoming compulsive eating and addictive disorders, assertiveness training, improving relationships, and many other topics at law firms, hospitals, universities, professional conventions, and various professional groups.

FRANCISCO “FRANK” RIBEIRO is a principal in Booz Allen Hamilton’s Organizational & Change Leadership practice focusing on the communications and technology industries. He specializes in business strategy and the transformation of technology-driven companies from product to customer-centric organizations. His expertise lies in the areas of strategic transforma-tions, growth strategies, and high-performance organizational design to help global communications and technology companies sustain growth and profitability. Frank has coauthored articles focusing on new operating models and services/solutions-focused strategies for telecommunications and technology-driven companies.

Prior to joining Booz Allen Hamilton, Frank was an experienced executive in the telecommunications industry. He held leadership roles in the areas of engineering, product development and management, and strategic planning. He holds an MBA from the Stern School of Business at New York University and a BS degree in engineering from the New Jersey Institute of Technology.

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About the Authors

JOE SANTANA is a director with Siemens Business Services. He is also coauthor of Manage I.T., a book that taps into his technology and professional services management experience to provide IT managers with those competencies needed to succeed in the highly competitive twenty-first century. In addition to his years of experience designing and executing learning and development solutions, Joe has extensive personal experience as a manager and executive working for and servicing Fortune 1000 clients. For 15 years of his career, Joe served as an enterprise executive in the fast-paced, zero-tolerance for error, global financial services arena where he launched and managed highly profitable projects. In all of his roles, his key area of success has been in the transformation of nonprofitable service organizations or poorly organized in-house departments into business-aligned, revenue-driving operations that run like a well-managed professional services business. Joe is a highly sought-after media commentator and speaker whose views are well known to readers of various publications including Fortune, Computerworld, and the Outsourcing Journal, as well as other media channels including radio and television. For more about Joe, visit him on the web at www.joesantana.com.

ROBERT H. SCHWARTZ is the managing principal and chief executive officer of the firm of Raymond & Prokop, P.C., with offices in Southfield, Grand Rapids, and Sault Ste. Marie, Michigan. He has extensive experience in business planning, mergers, and acquisitions. He also has considerable experience assisting physicians, hospitals, and nursing homes in the health care regulatory areas, including reimbursement, fraud and abuse, and hospital-physician relations, among others. He is also involved with matters concerning international practice with a particular emphasis on Mexico, Latin America, and Canada.

He received his Bachelor of Arts and Juris Doctor from Wayne State University. He is a member of the Health Law Section of the American Bar Association and Michigan Bar Association, the American Health Lawyers

Association, and the Business Law Section of the American Bar Association.

Schwartz has also authored a number of articles for various publications, is a frequent lecturer on topics relating to health care, and has been interviewed on many occasions by Detroit area media agencies. Mr. Schwartz lives in Southeast Michigan with his wife and two daughters.

BRYAN J. WICK is a founding partner of Wick Phillips, LLP, a Dallas, Texas, based law firm focused on providing its clients with innovative solutions to a wide variety of commercial disputes. Bryan has a national practice and has prosecuted and defended numerous complex commercial disputes in federal and state courts throughout the United States and the United States Virgin Islands. Additionally, Bryan has significant experience representing debtors and creditors in bankruptcy proceedings.

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