Jack took out his ME badge and flashed it. It had the desired effect. The ward secretary told Jack that Mrs. Hard had been in room 742. Jack started out for the room, but the ward clerk called out to him that it was quarantined and temporarily sealed. Believing that viewing the room would not have been enlightening anyway, Jack left the seventh floor and descended to the third, which housed the surgical suites, the recovery room, the intensive-care units, and central supply. It was a busy area with a lot of patient traffic.
Jack pushed through a pair of swinging doors into central supply and was confronted by an unmanned counter. Beyond the counter was an immense maze of floor-to-ceiling metal shelving laden with all the sundry equipment and supplies needed by a large, busy hospital. In and out of the maze moved a team of people attired in scrubs, white coats, and hats that looked like shower caps. A radio played somewhere in the distance.
After Jack had stood at the counter for a few minutes, a robust and vigorous woman caught sight of him and came over. Her name tag said “Gladys Zarelli, Supervisor.” She asked if he needed some help.
“I wanted to inquire about Katherine Mueller,” Jack said.
“God rest her soul,” Gladys said. She made the sign of the cross. “It was a terrible thing.”
Jack introduced himself by displaying his badge, then questioned whether she and her co-workers were concerned that Katherine had died of an infectious disease.
“Of course we’re concerned,” she said. “Who wouldn’t be? We all work closely with one another. But what can you do? At least the hospital is concerned as well. They have us all on antibiotics, and thank God, no one is sick.”
“Has anything like this ever happened before?” Jack asked. “What I mean is, a patient died of plague just the day before Katherine. That suggests that Katherine could very well have caught it here at the hospital. I don’t mean to scare you, but those are the facts.”
“We’re all aware of it,” Gladys said. “But it’s never happened before. I imagine it’s happened in nursing, but not here in central supply.”
“Do you people have any patient contact?” Jack asked.
“Not really,” Gladys said. “Occasionally we might run up to the wards, but it’s never to see a patient directly.”
“What was Katherine doing the week before she died?” Jack asked.
“I’ll have to look that up,” Gladys said. She motioned for Jack to follow her. She led Jack into a tiny, windowless office where she cracked open a large, cloth-bound daily ledger.
“Assignments are never too strict,” Gladys said. Her finger ran down a row of names. “We all kinda pitch in as needed, but I give some basic responsibility to some of the more senior people.” Her finger stopped, then moved across the page. “Okay, Katherine was more or less in charge of supplies to the wards.”
“What does that mean?” Jack asked.
“Whatever they needed,” Gladys said. “Everything except drugs and that sort of stuff. That comes from pharmacy.”
“You mean like things for the patients’ rooms?” Jack asked.
“Sure, for the rooms, for the nurses’ station, everything,” Gladys said. “This is where it all comes from. Without us the hospital would grind to a halt in twenty-four hours.”
“Give me an example of the things you deal with for the rooms,” Jack said.
“I’m telling you, everything!” Gladys said with a touch of irritation in her voice. “Bedpans, thermometers, humidifiers, pillows, pitchers, soap. Everything.”
“You wouldn’t have any record of Katherine going up to the seventh floor during the last week or so, would you?”
“No,” Gladys said. “We don’t keep records like that. I could print out for you everything sent up there, though. That we have a record of.”
“Okay,” Jack said. “I’ll take what I can get.”
“It’s going to be a lot of stuff,” Gladys warned as she made an entry into her computer terminal. “Do you want OB-GYN or medical or both?” she asked.
“Medical,” Jack said.
Gladys nodded, pecked at a few more keys on her terminal, and soon her printer was cranking away. In a few minutes she handed Jack a stack of papers. He glanced through them. As Gladys had suggested there were a lot of items. The length of the list gave Jack respect for the logistics of running the institution.